Overtime is an open secret in India’s IT sector. That's something everyone knows, but no one cares about. But IT workers are suffering a lot.

Tigo has secured a $205 million financing package from IDB Invest and Bladex to enhance and expand its fixed broadband infrastructure across El Salvador.

Microsoft has revealed that it saved over $500 million in its customer service division last year by deploying AI-powered agents across its service centers.

Business is moving faster than ever. Customers expect instant updates. Supply chains shift by the minute. Competitors launch and adapt in real time, yet many companies still operate on delayed cycles.

FPT Software looks set to bolster its operations in the American nearshore as the IT provider has tapped technology industry veteran Alejandro Morales.

The merger of Israeli tech firm NICE with Germany’s Cognigy has reignited fears of further automation in the customer service ...

AWS has introduced a new artificial intelligence-powered approach that redefines how software is built, placing AI at the ...

Susana Sierra, chief executive officer of BH Compliance, is set to return to the Nexus Miami stage this October, where she ...

BRQ Digital Solutions, one of Brazil’s major technology and digital transformation firms, has acquired Weme, a digital ...

The US dollar may have experienced some depreciation amid ongoing global trade tensions, but it is expected to remain the ...

The Brazilian government is advancing plans to unify its taxation regimes in a bid to bring major U.S. tech companies under ...

Dotdash Meredith and NGN Advisory will deliver a collaborative presentation outlining their nearshore engineering strategy ...