While investigating the skyrocketing costs of concert tickets, Vice news talked to one of the most successful ticket scalpers in history to find out what is at the root of such an enduring issue, and ...

On the defensive for using its own bots to bypass CAPTCHA, two firms file counterclaims against the Live Nation subsidiary. By Eriq Gardner Former Legal Editor-at-Large According to Ticketmaster, the ...

The pain of narrowly missing out on concert tickets is an all too common feeling. While we might be quick to blame our reflexes, scalpers employing bots have been wreaking havoc in the now mostly ...

In early July, Ticketmaster reached a favorable settlement in its action against a ticket broker that was alleged to have used automated bots to purchase tickets in bulk, thus ending a dispute that ...

LOUISVILLE, Ky. — When Taylor Swift announced her nationwide stadium concert tour “Eras” on Nov. 1, there were tickets already posted for sale on StubHub. And those tickets were already going for at ...

Ash-har Quraishi is a consumer correspondent based in Chicago. He is an Emmy Award-winning journalist with more than 25 years of local, national, international and investigative reporting experience.

Ticket bots are suspected of creating skyrocketing prices for the July 26 Adele concert at Seattle’s Key Arena. Credit: Facebook.com/Adele OLYMPIA, Wash. — The ...

Metallica have announced a second “S&M2” concert in San Francisco for fan-club members after bots bought up tickets for the initial show in seconds. Needless to say, diehard fans were disgruntled when ...