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"Not enough training": Former PPL workers say poor training plagued CDPAP payroll shift

For thousands of New Yorkers who rely on the state’s Medicaid home care program, the last few weeks have been filled with frustration as the state transitions the program to a single payroll provider, ...
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CDPAP participants call for passage of bills as transition issues persist

ALBANY, N.Y. (NEWS10) – Those who rely on home care workers and are enrolled in the Consumer Directed Personal Assistant Program (C.D.P.A.P.) said they’re still experiencing issues. Now, they want ...