DestinationRx analysis showing shift from call centers is a positive sign for health insurance exchanges LOS ANGELES--(BUSINESS WIRE)-- DestinationRx, a leading provider of Medicare plan and drug ...
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Although call centers can be beneficial in a few ways, like requiring less work and providing reliable contact, they have their challenges, like being slow or not offering monitoring. Regardless of ...
At one call center in the Philippines, workers help Americans with diabetes or neurological conditions troubleshoot devices that monitor their health. Sometimes they get pressing calls: elderly ...
When someone calls 911, they expect a highly trained professional to answer, but emergency call center workers are part of an "industry under immense pressure" because of understaffing and a host of ...
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