Q: I read your column and thought you might be able to help locate replacement knobs for a Thermador 36-inch cooktop. The cooktop was purchased in 2011. We have called Thermador, several appliance ...

If you're expecting a good customer service experience when you need a repair on a major appliance, don't hold your breath. A recent Consumer Reports National Research Center survey of more than ...

BYRON TOWNSHIP, MI -- One of the nation’s largest appliance parts distributors now has its largest distribution center in West Michigan. 1st Source Servall’s new 65,000-square-foot distribution center ...

Some companies that buy Google’s Search Appliance enterprise search device will receive two days of on-site services at no additional cost as part of a special promotion to “welcome” new customers.