HOUSTON, Tx. -- A former 911 operator is accused of hanging up on emergency calls. Our sister station KTRK in Houston, Texas, went looking for Crenshanda Williams Wednesday afternoon. The former ...

YEAH, LORI AND JERRY, STATE POLICE ARE CONDUCTING THEIR OWN INDEPENDENT INVESTIGATION OF WHAT OCCURRED. BUT TODAY, DAUPHIN COUNTY TELLING US THAT A911 DISPATCHER SHOULD HAVE ESCALATED A PHONE CALL ...

NASHVILLE, Tenn. (WSMV) - On June 29, 2024, Heather Nelson and Christopher Minchey’s relationship reached the breaking point. Nelson’s call to 911 was chaotic: she spoke so quickly and frantically ...

DAUPHIN COUNTY, Pa. (WHTM) — A Dauphin County 911 dispatcher failed to “appropriately escalate” a call allegedly made by the suspect of the Pennsylvania Governor’s Residence arson attack, according to ...

The 911 dispatcher who took the call from the suspected firebomber of the Governor’s Residence within an hour of the attack should have escalated the call, but didn’t, Dauphin County officials ...

CROWN POINT, Ind. (WLS) -- The Lake County 911 Department in northwest Indiana fired one emergency dispatcher and suspended another after a man was found dead in a church seven hours after he called ...

ATLANTA — An Atlanta family said they are heartbroken and frustrated after hearing a 911 call in which an after-hours answering service operator laughed while discussing their mother’s emergency. On ...

A 911 dispatcher in Ohio recently found herself on the wrong side of the law after calling another woman to insult her intelligence, according to law enforcement in the Buckeye State. Loretta Nash, 58 ...

A D.C. firefighter, shot over the weekend during a robbery, ended up calling his own unit for help after he could not connect to an operator for three minutes when calling 911. Gary “Zeek” Dziekan was ...

A 911 operator did not "appropriately escalate" a call from the man accused of an arson attack at the Pennsylvania Governor's Residence earlier this month, according to a Dauphin County official. "As ...